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Dr. William Heckert, DO http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. William Heckert, DO, Lansing, MI, Dermatology

Specializes in Dermatology • Male • Age 70

2815 S Pennsylvania Ave Ste 107
Lansing, MI 48910
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Heckert

Dr. William Heckert, DO
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Likelihood to Recommend

3.5
  • 2 Star Ratings
1 5 2

3.5 out of 5

Likelihood of recommending Dr. Heckert to family and friends

3.5 out of 5

2 responses

Dr. Heckert's Office & Staff

Ease of scheduling urgent appointments

4 out of 5

2 responses

Office environment, cleanliness, comfort, etc.

3 out of 5

1 response

Staff friendliness and courteousness

1 out of 5

1 response

Total wait time (waiting & exam rooms)

10 – 15 minutes

1 response

Experience with Dr. Heckert

Level of trust in provider's decisions

3.5 out of 5

2 responses

How well provider explains medical condition(s)

3.5 out of 5

2 responses

How well provider listens and answers questions

3.5 out of 5

2 responses

Spends appropriate amount of time with patients

4 out of 5

2 responses

How was your experience with Dr. Heckert?

Provide feedback so others can make an informed decision.

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