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Dr. William Docken, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. William Docken, MD, Chestnut Hill, MA, Rheumatology & Internal Medicine

Specializes in Rheumatology • Male • Age 69

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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Docken

Likelihood of recommending Dr. Docken to family and friends is 5 out of 5 5 1 17

17 responses
above
national average

Your participation
is confidential

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Dr. William Docken, MD
Are you Dr. Docken?
Post a response on your personalized profile.
Dr. Docken's Office & Staff
Ease of scheduling urgent appointments
16 responses
above
national average
Office environment, cleanliness, comfort, etc.
17 responses
above
national average
Staff friendliness and courteousness
17 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 15 responses
same as
national average
Experience with Dr. Docken
Level of trust in provider's decisions
17 responses
above
national average
How well provider explains medical condition(s)
17 responses
above
national average
How well provider listens and answers questions
16 responses
above
national average
Spends appropriate amount of time with patients
17 responses
above
national average

How was your experience with Dr. Docken?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Docken and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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