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Dr. Vincent S. Shen, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Vincent S. Shen, MD, Marshall, MI, Hematology & Oncology & Internal Medicine

Specializes in Hematology • Male • Age 60

200 N Madison St Ste 2B
Marshall, MI 49068
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Shen

Dr. Vincent S. Shen, MD
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Likelihood to Recommend

3.5
  • 4 Star Ratings
1 5 4

3.5 out of 5

Likelihood of recommending Dr. Shen to family and friends

3.5 out of 5

4 responses

Dr. Shen's Office & Staff

Ease of scheduling urgent appointments

2.5 out of 5

4 responses

Office environment, cleanliness, comfort, etc.

4.3 out of 5

4 responses

Staff friendliness and courteousness

4.3 out of 5

4 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

4 responses

Experience with Dr. Shen

Level of trust in provider's decisions

3.3 out of 5

4 responses

How well provider explains medical condition(s)

3 out of 5

4 responses

How well provider listens and answers questions

2.8 out of 5

4 responses

Spends appropriate amount of time with patients

3 out of 5

4 responses

How was your experience with Dr. Shen?

Provide feedback so others can make an informed decision.

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