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Dr. Thomas Whalen, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/2/P/M/2PMDT_w120h160_v9156.jpg Patient Surveys for Dr. Thomas Whalen, MD, Allentown, PA, Pediatric Surgery & General Surgery & Surgery & Critical Care Surgery

Specializes in Pediatric Surgery • Male • Age 63

1210 S Cedar Crest Blvd Ste 1100
Allentown, PA 18103
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Whalen

Dr. Thomas Whalen, MD
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Likelihood to Recommend

2.3
  • 3 Star Ratings
1 5 3

2.3 out of 5

Likelihood of recommending Dr. Whalen to family and friends

2.3 out of 5

3 responses

Dr. Whalen's Office & Staff

Ease of scheduling urgent appointments

3 out of 5

3 responses

Office environment, cleanliness, comfort, etc.

3.3 out of 5

3 responses

Staff friendliness and courteousness

4.3 out of 5

3 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

3 responses

Experience with Dr. Whalen

Level of trust in provider's decisions

2.3 out of 5

3 responses

How well provider explains medical condition(s)

2.3 out of 5

3 responses

How well provider listens and answers questions

2.3 out of 5

3 responses

Spends appropriate amount of time with patients

2.3 out of 5

3 responses

How was your experience with Dr. Whalen?

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