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Dr. Thomas McTernan, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Thomas McTernan, MD, Dunkirk, NY, Internal Medicine

Specializes in Internal Medicine • Male • Age 56

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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. McTernan

Likelihood of recommending Dr. McTernan to family and friends is 5 out of 5 5 1 12

12 responses
above
national average

Your participation
is confidential

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Dr. Thomas McTernan, MD
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Dr. McTernan's Office & Staff
Ease of scheduling urgent appointments
12 responses
above
national average
Office environment, cleanliness, comfort, etc.
12 responses
above
national average
Staff friendliness and courteousness
12 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 12 responses
shorter than
national average
Experience with Dr. McTernan
Level of trust in provider's decisions
12 responses
above
national average
How well provider explains medical condition(s)
12 responses
above
national average
How well provider listens and answers questions
12 responses
above
national average
Spends appropriate amount of time with patients
12 responses
above
national average

How was your experience with Dr. McTernan?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. McTernan and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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