Dr. Thomas Higgins Jr., MD

Dr. Thomas Higgins Jr., MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Thomas Higgins Jr., MD, Cleveland, OH, Emergency Medicine

Specializes in Emergency Medicine • Male • Age 62

18101 Lorain Ave
Cleveland, OH 44111
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Higgins Jr.

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Likelihood to Recommend

5.0
  • 1 response
1 5 1

5 out of 5

Likelihood of recommending Dr. Higgins Jr. to family and friends

5 out of 5

1 response

Dr. Higgins Jr.' Office & Staff

Ease of scheduling urgent appointments

4 out of 5

1 response

Office environment, cleanliness, comfort, etc.

5 out of 5

1 response

Staff friendliness and courteousness

5 out of 5

1 response

Total wait time (waiting & exam rooms)

16 – 30 minutes

1 response

Experience with Dr. Higgins Jr.

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

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