Dr. Thomas Chen, MD

Dr. Thomas Chen, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Thomas Chen, MD, San Jose, CA, Oncology & Hematology

Specializes in Oncology • Male • Age 49

Stanford Cancer Center South Bay
2589 Samaritan Dr Rm 4233
San Jose, CA 95124
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Chen

Dr. Thomas Chen, MD
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Likelihood to Recommend

3.2
  • 9 responses
1 5 9

3.2 out of 5

Likelihood of recommending Dr. Chen to family and friends

3.2 out of 5

9 responses

Dr. Chen's Office & Staff

Ease of scheduling urgent appointments

3 out of 5

9 responses

Office environment, cleanliness, comfort, etc.

3.2 out of 5

9 responses

Staff friendliness and courteousness

3.3 out of 5

9 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

9 responses

Experience with Dr. Chen

Level of trust in provider's decisions

3.3 out of 5

9 responses

How well provider explains medical condition(s)

3.4 out of 5

9 responses

How well provider listens and answers questions

3.2 out of 5

9 responses

Spends appropriate amount of time with patients

3.2 out of 5

9 responses

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Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

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