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Dr. Teresa A. Rockhill, MD

Obstetrics & Gynecology, Board Certified

Female, Age 55, Graduated 1984, University of Texas At Houston / Medical School At Houston

3405 W FM 120
Denison, TX 75020

Dr. Rockhill's Patient Satisfaction Surveys

Remember, what patients think about Dr. Rockhill is only one factor to consider regarding the quality of her care. Be sure to take a look at her training, experience, education and availability

Likelihood of recommending Dr. Rockhill to family and friends is 3.4 out of 5

3.4 45 responses
worse than
national average

Your participation
is confidential

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DR. ROCKHILL RESPONDS - 09/17/2012 (Dr. Rockhill, edit your response)
Thank you to all who have made comments. They have helped me pinpoint problems in my practice and ... More     have led to some significant changes that will definitely improve patient satisfaction. I have changed not only my housekeeping staff, but I have made several changes in my front office and nursing staff as well as a major change in my phone system and electronic medical records system. I feel that these changes are already improving responsiveness and compassion toward the patients, as well as helping the timely flow of office visits, patient wait time, response time to medical care calls and notification of lab results. While there will always be some re-scheduling and delays due to obstetric and medical emergencies, we will continue to strive to minimize these problems as much as possible. As always, the same dedication to high quality care, patient face-to-face time as well as answering your questions thoroughly will continue as usual. These characteristics are what have made this medical practice a success for the past 24+ years will continue. Less    

Survey Details

Dr. Rockhill's Office & Staff
Ease of scheduling urgent appointments
3.4 43 responses
worse than
national average
Office environment, cleanliness, comfort, etc.
3.7 45 responses
worse than
national average
Staff friendliness and courteousness
3.6 45 responses
worse than
national average
Total wait time (waiting & exam rooms)
31 – 45 minutes 45 responses
worse than
national average
Experience with Dr. Rockhill
Level of trust in provider's decisions
3.8 45 responses
worse than
national average
How well provider explains medical condition(s)
3.9 46 responses
worse than
national average
How well provider listens and answers questions
3.9 46 responses
worse than
national average
Spends appropriate amount of time with patients
3.7 46 responses
worse than
national average

How was your experience with Dr. Rockhill?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Rockhill and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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