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Dr. Susan Sheppard, MD

Family Medicine*FemaleAge 71

Family Medicine*

Dr. Susan Sheppard, MD is a family medicine specialist in Normal, IL and has over 28 years of experience in the medical field. She graduated from MEMORIAL HOSPITAL OF NEWFOUNDLAND in 1995. She is affiliated with medical facilities OSF Saint Joseph Medical Center and OSF Saint Francis Medical Center. She is not accepting new patients.

Dr. Susan Sheppard, MD

Practice

2200 Fort Jesse Rd Ste 110 Normal, IL 61761
Telehealth services available
Telehealth services available

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Sheppard's Reviews

Likelihood to recommend Dr. Sheppard

3.3

23 ratings, 7 with a written review
5 Star
43%
43%
4 Star
17%
17%
3 Star
0%
0%
2 Star
0%
0%
1 Star
39%
39%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
Helpful
VERY Unsatisfied Patient – Mar 20, 2021
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Reply
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 person found this helpful
Helpful
J J – Mar 06, 2021
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 01, 2019
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
GM2 in Bloomington – Jun 06, 2018
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Bloomington, IL – Nov 21, 2017
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Mary in Normal, IL – Jul 07, 2017
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Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 people found this helpful
Helpful
M Buesking in Bloomington, IL – Jan 28, 2017
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About Me

Biography

Dr. Susan Sheppard, MD is a Family Medicine Specialist in Normal, IL and has over 28 years of experience in the medical field. She graduated from MEMORIAL...Read more

Specialties*

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

MEMORIAL HOSPITAL OF NEWFOUNDLAND

Medical School, 1995

Common Questions and Answers

    Please call the office to learn more. (309) 661-2400

    What is the best way to schedule an appointment with Dr. Susan Sheppard, MD?

    View contact information to make an appointment.

    Can I use my insurance at Dr. Susan Sheppard, MD?

    Dr. Susan Sheppard, MD accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    What is Dr. Susan Sheppard, MD's office address?

    Dr. Sheppard's office is located at 2200 Fort Jesse Rd Ste 110, Normal, IL 61761. You can find other locations and directions on Healthgrades.

    Locations

    Practice

    Osf Medical Group - Primary Care - Normal2200 Fort Jesse Rd Ste 110 Normal, IL 61761
    1

    Affiliated Hospitals

    OSF Saint Joseph Medical Center

    2200 E Washington St
    Bloomington, IL 61701
    Recipient of 39
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

    OSF Saint Francis Medical Center

    530 Ne Glen Oak Ave
    Peoria, IL 61637

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.