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Dr. Susan Kerns, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Susan Kerns, MD, Camden, SC, Pediatrics

Specializes in Pediatrics • Female • Age 54

2273C Horton Cove Rd
Camden, SC 29020
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Kerns

Dr. Susan Kerns, MD
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Likelihood to Recommend

4.5
  • 11 Star Ratings
1 5 11

4.5 out of 5

Likelihood of recommending Dr. Kerns to family and friends

4.5 out of 5

11 responses

Dr. Kerns' Office & Staff

Ease of scheduling urgent appointments

4.9 out of 5

11 responses

Office environment, cleanliness, comfort, etc.

4.5 out of 5

11 responses

Staff friendliness and courteousness

4.5 out of 5

11 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

11 responses

Experience with Dr. Kerns

Level of trust in provider's decisions

4.5 out of 5

11 responses

How well provider explains medical condition(s)

4.5 out of 5

11 responses

How well provider listens and answers questions

4.2 out of 5

11 responses

Spends appropriate amount of time with patients

4.1 out of 5

11 responses

How was your experience with Dr. Kerns?

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