Dr. Susan Echterling, MD

Dr. Susan Echterling, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Susan Echterling, MD, Charlotte, NC, Emergency Medicine

Specializes in Emergency Medicine • Female • Age 61

7108 Pineville Matthews Rd Ste 10
Charlotte, NC 28226
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Echterling

Dr. Susan Echterling, MD
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Likelihood to Recommend

3.6
  • 17 responses
1 5 17

3.6 out of 5

Likelihood of recommending Dr. Echterling to family and friends

3.6 out of 5

17 responses

Dr. Echterling's Office & Staff

Ease of scheduling urgent appointments

3.2 out of 5

17 responses

Office environment, cleanliness, comfort, etc.

3.6 out of 5

17 responses

Staff friendliness and courteousness

3.5 out of 5

17 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

16 responses

Experience with Dr. Echterling

Level of trust in provider's decisions

4.1 out of 5

17 responses

How well provider explains medical condition(s)

4.2 out of 5

17 responses

How well provider listens and answers questions

4.3 out of 5

17 responses

Spends appropriate amount of time with patients

4.2 out of 5

17 responses

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