Steven A. Twan, MB

Steven A. Twan, MB http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Steven A. Twan, MB, Pittsburgh, PA, Pediatrics

Specializes in Pediatrics • Male • Age 55

4411 Stilley Rd Suite 3
Pittsburgh, PA 15227
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Steven Twan

Likelihood of recommending Steven Twan to family and friends is 4.9 out of 5 5 1 19

19 responses
above
national average

Your participation
is confidential

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Steven A. Twan, MB
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Steven Twan's Office & Staff
Ease of scheduling urgent appointments
19 responses
above
national average
Office environment, cleanliness, comfort, etc.
19 responses
below
national average
Staff friendliness and courteousness
18 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 17 responses
same as
national average
Experience with Steven Twan
Level of trust in provider's decisions
19 responses
above
national average
How well provider explains medical condition(s)
19 responses
above
national average
How well provider listens and answers questions
19 responses
above
national average
Spends appropriate amount of time with patients
18 responses
above
national average

How was your experience with Steven Twan?

Your participation in the survey will help other patients make informed decisions. You will also be helping Steven Twan and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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