Dr. Steven Chen, MD

Dr. Steven Chen, MD http://cdn.hgimg.com/img/prov/X/4/W/X4WDY_w120h160.jpg Patient Surveys for Dr. Steven Chen, MD, Glendale, AZ, Ophthalmology

Specializes in Ophthalmology • Male • Age 50

20100 N 51st Ave Suite E570
Glendale, AZ 85308
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chen

Likelihood of recommending Dr. Chen to family and friends is 4.2 out of 5 5 1 19

19 responses
above
national average

Your participation
is confidential

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Dr. Steven Chen, MD
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Dr. Chen's Office & Staff
Ease of scheduling urgent appointments
19 responses
below
national average
Office environment, cleanliness, comfort, etc.
19 responses
below
national average
Staff friendliness and courteousness
19 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 19 responses
same as
national average
Experience with Dr. Chen
Level of trust in provider's decisions
19 responses
above
national average
How well provider explains medical condition(s)
19 responses
above
national average
How well provider listens and answers questions
19 responses
above
national average
Spends appropriate amount of time with patients
19 responses
above
national average

How was your experience with Dr. Chen?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Chen and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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