Dr. Stephen T. Higgins, MD

Dr. Stephen T. Higgins, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Stephen T. Higgins, MD, Chester, PA, Neonatal Medicine & Pediatrics

Specializes in Neonatal Medicine • Male • Age 52

1 Medical Center Blvd
Chester, PA 19013
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Higgins

Likelihood of recommending Dr. Higgins to family and friends is 5 out of 5 5 1 1

1 response
above
national average

Your participation
is confidential

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Dr. Stephen T. Higgins, MD
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Dr. Higgins' Office & Staff
Ease of scheduling urgent appointments
1 response
above
national average
Office environment, cleanliness, comfort, etc.
1 response
above
national average
Staff friendliness and courteousness
1 response
below
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 1 response
shorter than
national average
Experience with Dr. Higgins
Level of trust in provider's decisions
1 response
above
national average
How well provider explains medical condition(s)
1 response
above
national average
How well provider listens and answers questions
1 response
below
national average
Spends appropriate amount of time with patients
1 response
below
national average

How was your experience with Dr. Higgins?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Higgins and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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