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Dr. Stephanie Heard, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Stephanie Heard, MD, Kalamazoo, MI, Psychiatry

Specializes in Psychiatry • Female • Age 62

418 W Kalamazoo Ave
Kalamazoo, MI 49007
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Heard

Dr. Stephanie Heard, MD
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Likelihood to Recommend

5.0
  • 1 response
1 5 1

5 out of 5

Dr. Heard's Office & Staff

Ease of scheduling urgent appointments

2 out of 5

1 response

Office environment, cleanliness, comfort, etc.

4 out of 5

1 response

Staff friendliness and courteousness

4 out of 5

1 response

Total wait time (waiting & exam rooms)

10 – 15 minutes

1 response

Experience with Dr. Heard

Level of trust in provider's decisions

4 out of 5

1 response

How well provider explains medical condition(s)

4 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Dr. Heard?

Provide feedback so others can make an informed decision.

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