Profile Photo of Dr. Sharon L. Beard-Duval, MD

Dr. Sharon L. Beard-Duval, MD Patient Surveys for Dr. Sharon L. Beard-Duval, MD, Elgin, IL, Internal Medicine

Specializes in Internal Medicine • Female • Age 48

1710 N Randall Rd Ste 360
Elgin, IL 60123
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Beard-Duval

Dr. Sharon L. Beard-Duval, MD
DR. BEARD-DUVAL RESPONDS - (Dr. Beard-Duval, edit your response)

I would like to thank each of my patients for providing feedback about your experience in my office.  The information will be used to offer a better and improved experience upon your next visit. The commentary below is provided to give insight to those who may be considering our office for your health care.

My approach to medicine has always been to provide personal care and attention to patients. Unfortunately, to do so may interfere with the ablity to stay timely

Geneal medical appts are made every 15 mins.  However, there are many reasons an office wait time can be slightly unpredictable while in clinic:

  1. hospital phone calls
  2. emergency room calls
  3. unstable patient in the office
  4. emotional patient in the office
  5. elderly patients
  6. medical procedure being performed
  7. hospital rounding
  8. late patient arrivals

With all of the current changes in health care it is a daily challenge and goal of every physician to provide a satisfying office experience , addressing all medical needs and  doing so in a timely fashion. 

If there any questions regarding your wait times that have exceeded 15 minutes, please don't hesitate to address my staff. 

Likelihood to Recommend

  • 36 responses
1 5 36

2.9 out of 5

Dr. Beard-Duval's Office & Staff

Ease of scheduling urgent appointments

3.1 out of 5

35 responses

Office environment, cleanliness, comfort, etc.

3.6 out of 5

36 responses

Staff friendliness and courteousness

3.3 out of 5

36 responses

Total wait time (waiting & exam rooms)

31 – 45 minutes

34 responses

Experience with Dr. Beard-Duval

Level of trust in provider's decisions

3.5 out of 5

36 responses

How well provider explains medical condition(s)

3.7 out of 5

36 responses

How well provider listens and answers questions

3.6 out of 5

36 responses

Spends appropriate amount of time with patients

3.9 out of 5

36 responses

How was your experience with Dr. Beard-Duval?

Provide feedback so others can make an informed decision.

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