Profile Photo of Dr. Shane Cass, DO

Dr. Shane Cass, DO http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Shane Cass, DO, Rio Rancho, NM, Sports Medicine & Family Medicine

Specializes in Sports Medicine • Male • Age 39

3001 Broadmoor Blvd NE
Rio Rancho, NM 87144
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Cass

Dr. Shane Cass, DO
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Likelihood to Recommend

2.5
  • 4 responses
1 5 4

2.5 out of 5

Dr. Cass' Office & Staff

Ease of scheduling urgent appointments

3.2 out of 5

5 responses

Office environment, cleanliness, comfort, etc.

4 out of 5

4 responses

Staff friendliness and courteousness

3 out of 5

5 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

5 responses

Experience with Dr. Cass

Level of trust in provider's decisions

3.4 out of 5

5 responses

How well provider explains medical condition(s)

3.2 out of 5

5 responses

How well provider listens and answers questions

2.8 out of 5

5 responses

Spends appropriate amount of time with patients

3 out of 5

5 responses

How was your experience with Dr. Cass?

Provide feedback so others can make an informed decision.

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