Dr. Serda Hawthorne, MD
Patient Favorite Award

Dr. Serda Hawthorne, MD

Family Medicine*FemaleAge 47

Family Medicine*

Dr. Serda Hawthorne, MD is a family medicine specialist in Pensacola, FL and has over 18 years of experience in the medical field. She graduated from American University of The Caribbean School of Medicine in 2005. She is affiliated with HCA Florida West Hospital. She is accepting new patients and telehealth appointments.

Locations

HCA Florida West Primary Care - Nine Mile

HCA Florida West Primary Care - Nine Mile1190 E Nine Mile Rd Pensacola, FL 32514
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 5:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 5:00pm
    • Thu: 7:00am - 5:00pm
    • Fri: 7:00am - 5:00pm
  • Directions
Patient Favorite Award

Dr. Hawthorne is a patient favorite Family Medicine Specialist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at HCA Florida West Hospital

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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Dr. Hawthorne's Reviews

Likelihood to recommend Dr. Hawthorne

4.4

65 ratings, 51 with a written review
5 Star
83%
83%
4 Star
2%
2%
3 Star
0%
0%
2 Star
0%
0%
1 Star
15%
15%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Sep 09, 2023
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 people found this helpful
Helpful
Iris – Mar 15, 2023
We are very sorry to hear your first impression...Read More
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Feb 15, 2023
Thank you for the positive feedback. We...Read More
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 person found this helpful
Helpful
M. – Jan 20, 2023
Our team truly values this feedback, and we are...Read More
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Reply
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
5 people found this helpful
Helpful
Jan 20, 2021
Thank you for sharing this feedback. We take...Read More
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
3 people found this helpful
Helpful
Kim Scarfo – Sep 03, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Heather Blevins – Aug 10, 2020
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Reply
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Jul 25, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jul 01, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Marianne Richardson – Jun 30, 2020
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Reply
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 27, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 24, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jun 01, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Teresa Ruth – May 24, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Sherry – May 14, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shonda Walker – May 11, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kathryn Downing – May 03, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mary K. Paltos – Mar 08, 2020
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Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 09, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan Garris – Jan 20, 2020
×Post a ResponseAre you Dr. Serda Hawthorne, MD?

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About Me

Care Philosophy

Dr. Hawthorne believes in medical care that takes the whole person into account. She strives to provide the best clinical care combined with communications...Read more

Biography

This physician is accepting telehealth visits. Dr. Hawthorne earned her medical degree from the American University of the Caribbean in Cupecoy, Netherlands...Read more

Specialties*

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Board Certifications

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice

Phoebe Putney Memorial Hospital

Residency Hospital, 2009

American University of The Caribbean School of Medicine

Medical School, 2005

  • English
  • Armenian
  • Spanish
  • Turkish

Common Questions and Answers

    Please call the office to learn more. (850) 494-4600

    What is the best way to schedule an appointment with Dr. Serda Hawthorne, MD?

    Click here to schedule an appointment online. New patients may call (850) 972-0795 to make an appointment.

    Can I use my insurance at Dr. Serda Hawthorne, MD?

    Dr. Serda Hawthorne, MD accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    Does Dr. Serda Hawthorne, MD accept new patients?

    New patients are generally accepted by Dr. Serda Hawthorne, MD on Healthgrades. To arrange an appointment, call the number on Dr. Hawthorne's profile.

    What is Dr. Serda Hawthorne, MD's office address?

    Dr. Hawthorne's office is located at 1190 E Nine Mile Rd, Pensacola, FL 32514. You can find other locations and directions on Healthgrades.

    What languages does Dr. Serda Hawthorne, MD speak?

    Dr. Serda Hawthorne, MD is fluent in 4 languages: English, Armenian, Spanish, and Turkish.

    Affiliated Hospitals

    HCA Florida West Hospital

    8383 N Davis Hwy
    Pensacola, FL 32514
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.