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Dr. Scott S. Russo Jr., MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/G/X/YGXW3_w120h160.jpg Patient Surveys for Dr. Scott S. Russo Jr., MD, Grand Rapids, MI, Orthopedic Surgery & Pediatric Orthopedic Surgery

Specializes in Orthopedic Spine Reconstructive Surgery • Male • Age 57

1111 Leffingwell Ave NE Ste 100
Grand Rapids, MI 49525
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Russo Jr.

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Likelihood to Recommend

3.9
  • 24 Star Ratings
1 5 24

3.9 out of 5

Likelihood of recommending Dr. Russo Jr. to family and friends

3.9 out of 5

24 responses

Dr. Russo Jr.'s Office & Staff

Ease of scheduling urgent appointments

4 out of 5

23 responses

Office environment, cleanliness, comfort, etc.

4.2 out of 5

24 responses

Staff friendliness and courteousness

4 out of 5

24 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

23 responses

Experience with Dr. Russo Jr.

Level of trust in provider's decisions

4 out of 5

24 responses

How well provider explains medical condition(s)

3.9 out of 5

24 responses

How well provider listens and answers questions

4 out of 5

24 responses

Spends appropriate amount of time with patients

3.8 out of 5

24 responses

How was your experience with Dr. Russo Jr.?

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