Dr. Matthews' Patient Satisfaction Surveys
Remember, what patients think about Dr. Matthews is only one factor to consider regarding the quality of his care. Be sure to take a look at his training, experience, education and availability
Likelihood of recommending Dr. Matthews to family and friends is out of 5
10 responses
worse than
national average
Your participation
is confidential
Survey Details
| Dr. Matthews' Office & Staff | ||
|---|---|---|
| Ease of scheduling urgent appointments |
10 responses
worse than
national average
|
|
| Office environment, cleanliness, comfort, etc. |
9 responses
worse than
national average
|
|
| Staff friendliness and courteousness |
9 responses
worse than
national average
|
|
| Total wait time (waiting & exam rooms) |
10 – 15 minutes
9 responses
same as
national average
|
|
| Experience with Dr. Matthews | ||
| Level of trust in provider's decisions |
9 responses
worse than
national average
|
|
| How well provider explains medical condition(s) |
10 responses
worse than
national average
|
|
| How well provider listens and answers questions |
10 responses
worse than
national average
|
|
| Spends appropriate amount of time with patients |
10 responses
worse than
national average
|
|