Dr. Roy L. Puen, MD

Dr. Roy L. Puen, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Roy L. Puen, MD, Hot Springs, AR, Family Medicine

Specializes in Family Medicine • Male • Age 71

295 Section Line Rd
Hot Springs, AR 71913
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Puen

Likelihood of recommending Dr. Puen to family and friends is 4.2 out of 5 5 1 12

12 responses
above
national average

Your participation
is confidential

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Dr. Roy L. Puen, MD
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Dr. Puen's Office & Staff
Ease of scheduling urgent appointments
12 responses
below
national average
Office environment, cleanliness, comfort, etc.
12 responses
below
national average
Staff friendliness and courteousness
12 responses
below
national average
Total wait time (waiting & exam rooms)
31 – 45 minutes 12 responses
longer than
national average
Experience with Dr. Puen
Level of trust in provider's decisions
12 responses
above
national average
How well provider explains medical condition(s)
12 responses
below
national average
How well provider listens and answers questions
12 responses
above
national average
Spends appropriate amount of time with patients
12 responses
above
national average

How was your experience with Dr. Puen?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Puen and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

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