Hand Surgery, Board CertifiedMale, Age 66, Graduated 1974, Georgetown University |
PALO ALTO MEDICAL FOUNDATIONPALO ALTO MEDICAL FOUNDATION
701 E El Camino Real
Mountain View, CA
94040
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| About This Provider | Appointments | Phone & Address | Background | Patient Satisfaction |
Dr. Hay's Patient Satisfaction Surveys
Remember, what patients think about Dr. Hay is only one factor to consider regarding the quality of his care. Be sure to take a look at his training, experience, education and availability
Likelihood of recommending Dr. Hay to family and friends is out of 5
4 responses
better than
national average
Your participation
is confidential
Survey Details
| Dr. Hay's Office & Staff | ||
|---|---|---|
| Ease of scheduling urgent appointments |
4 responses
worse than
national average
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| Office environment, cleanliness, comfort, etc. |
4 responses
worse than
national average
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| Staff friendliness and courteousness |
4 responses
worse than
national average
|
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| Total wait time (waiting & exam rooms) |
10 – 15 minutes
4 responses
same as
national average
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| Experience with Dr. Hay | ||
| Level of trust in provider's decisions |
4 responses
better than
national average
|
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| How well provider explains medical condition(s) |
4 responses
better than
national average
|
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| How well provider listens and answers questions |
4 responses
better than
national average
|
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| Spends appropriate amount of time with patients |
4 responses
better than
national average
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