Dr. Robert W. Wong, MD

Dr. Robert W. Wong, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Robert W. Wong, MD, Austin, TX, Ophthalmology

Specializes in Ophthalmology • Male • Age 38

801 W 38th St Suite 200
Austin, TX 78705
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Wong

Likelihood of recommending Dr. Wong to family and friends is 4.7 out of 5 5 1 3

3 responses
above
national average

Your participation
is confidential

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Dr. Robert W. Wong, MD
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Dr. Wong's Office & Staff
Ease of scheduling urgent appointments
3 responses
above
national average
Office environment, cleanliness, comfort, etc.
3 responses
above
national average
Staff friendliness and courteousness
3 responses
above
national average
Total wait time (waiting & exam rooms)
31 – 45 minutes 2 responses
longer than
national average
Experience with Dr. Wong
Level of trust in provider's decisions
3 responses
above
national average
How well provider explains medical condition(s)
2 responses
above
national average
How well provider listens and answers questions
3 responses
above
national average
Spends appropriate amount of time with patients
3 responses
above
national average

How was your experience with Dr. Wong?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Wong and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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