Dr. Robert L. Townsend, DO

Dr. Robert L. Townsend, DO http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Robert L. Townsend, DO, Mount Pleasant, MI, Internal Medicine

Specializes in Internal Medicine • Male • Age 51

437 Mission St
Mount Pleasant, MI 48858
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Townsend

Likelihood of recommending Dr. Townsend to family and friends is 4.8 out of 5 5 1 17

17 responses
above
national average

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is confidential

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Dr. Robert L. Townsend, DO
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Dr. Townsend's Office & Staff
Ease of scheduling urgent appointments
17 responses
above
national average
Office environment, cleanliness, comfort, etc.
17 responses
above
national average
Staff friendliness and courteousness
17 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 17 responses
same as
national average
Experience with Dr. Townsend
Level of trust in provider's decisions
17 responses
above
national average
How well provider explains medical condition(s)
17 responses
above
national average
How well provider listens and answers questions
17 responses
above
national average
Spends appropriate amount of time with patients
17 responses
above
national average

How was your experience with Dr. Townsend?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Townsend and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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