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Dr. Robert J. Schutz, MD Patient Surveys for Dr. Robert J. Schutz, MD, Rapid City, SD, Plastic Surgery & Facial Plastic & Reconstructive Surgery & Plastic Surgery-Head & Neck

Specializes in Plastic & Reconstructive Surgery • Male • Age 54

OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Schutz

Dr. Robert J. Schutz, MD
DR. SCHUTZ RESPONDS - (Dr. Schutz, edit your response)

Thank you for your comments. We realize how important your feedback is to our continued improvement and success.

Our vision at RCMC is to build strong, lifelong relationships with our patients. Your comments help our entire staff to learn what our patients appreciate and deserve.

We want to maintain your trust and confidence, so when you refer your family and friends you will have no doubt that they will receive the same dedication and respect that you have to come to expect from us.

Thank you for allowing Rapid City Medical Center to participate in your healthcare.

Jennifer Hanson

Customer Service Manager

Rapid City Medical Center

Likelihood to Recommend

  • 22 responses
1 5 22

4 out of 5

Dr. Schutz's Office & Staff

Ease of scheduling urgent appointments

4.4 out of 5

21 responses

Office environment, cleanliness, comfort, etc.

4.7 out of 5

21 responses

Staff friendliness and courteousness

4.7 out of 5

22 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

21 responses

Experience with Dr. Schutz

Level of trust in provider's decisions

4 out of 5

22 responses

How well provider explains medical condition(s)

4 out of 5

22 responses

How well provider listens and answers questions

4.2 out of 5

22 responses

Spends appropriate amount of time with patients

3.9 out of 5

22 responses

How was your experience with Dr. Schutz?

Provide feedback so others can make an informed decision.

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