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Dr. Robert J. McKenna Jr., MD http://d1ffafozi03i4l.cloudfront.net/img/prov/X/X/8/XX8JF_w120h160_v12343.jpg Patient Surveys for Dr. Robert J. McKenna Jr., MD, Beverly Hills, CA, Cardiac Surgery & Thoracic Surgery & General Surgery & Surgery & Cardiothoracic Surgery

Specializes in Cardiac Surgery • Male • Age 64

9401 Wilshire Blvd Ste 515
Beverly Hills, CA 90212
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. McKenna Jr.

Dr. Robert J. McKenna Jr., MD
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Likelihood to Recommend

4.0
  • 26 responses
1 5 26

4 out of 5

Dr. McKenna Jr.'s Office & Staff

Ease of scheduling urgent appointments

4.2 out of 5

26 responses

Office environment, cleanliness, comfort, etc.

4.3 out of 5

26 responses

Staff friendliness and courteousness

4 out of 5

26 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

23 responses

Experience with Dr. McKenna Jr.

Level of trust in provider's decisions

4 out of 5

26 responses

How well provider explains medical condition(s)

4 out of 5

26 responses

How well provider listens and answers questions

4 out of 5

26 responses

Spends appropriate amount of time with patients

3.9 out of 5

26 responses

How was your experience with Dr. McKenna Jr.?

Provide feedback so others can make an informed decision.

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