Dr. Robert A. Lancey Jr., MD

Dr. Robert A. Lancey Jr., MD http://cdn.hgimg.com/img/prov/X/V/G/XVGYD_w120h160_v2779.jpg Patient Surveys for Dr. Robert A. Lancey Jr., MD, Portsmouth, VA, Cardiothoracic Surgery & Cardiac Surgery & Thoracic Surgery

Specializes in Cardiothoracic Surgery • Male • Age 59

OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Lancey Jr.

Likelihood of recommending Dr. Lancey Jr. to family and friends is 5 out of 5 5 1 5

5 responses
above
national average

Your participation
is confidential

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Dr. Robert A. Lancey Jr., MD
Are you Dr. Lancey Jr.?
Post a response on your personalized profile.
Dr. Lancey Jr.'s Office & Staff
Ease of scheduling urgent appointments
5 responses
above
national average
Office environment, cleanliness, comfort, etc.
5 responses
above
national average
Staff friendliness and courteousness
5 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 4 responses
shorter than
national average
Experience with Dr. Lancey Jr.
Level of trust in provider's decisions
5 responses
above
national average
How well provider explains medical condition(s)
5 responses
above
national average
How well provider listens and answers questions
5 responses
above
national average
Spends appropriate amount of time with patients
5 responses
above
national average

How was your experience with Dr. Lancey Jr.?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Lancey Jr. and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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