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Dr. Robert J. Koch, MD http://cdn.hgimg.com/img/prov/3/9/Y/39YBJ_w120h160.jpg Patient Surveys for Dr. Robert J. Koch, MD, Libertyville, IL, Advanced Heart Failure & Transplant Cardiology & Cardiology & Clinical Lipidology & Internal Medicine

Specializes in Advanced Heart Failure & Transplant Cardiology • Male • Age 52

1870 W Winchester Rd Ste 241
Libertyville, IL 60048
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Koch

Likelihood of recommending Dr. Koch to family and friends is 4.4 out of 5 5 1 24

24 responses
above
national average

Your participation
is confidential

Take the Survey

Dr. Koch says...

Dr. Koch's Office & Staff
Ease of scheduling urgent appointments
24 responses
above
national average
Office environment, cleanliness, comfort, etc.
24 responses
above
national average
Staff friendliness and courteousness
24 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 24 responses
longer than
national average
Experience with Dr. Koch
Level of trust in provider's decisions
24 responses
above
national average
How well provider explains medical condition(s)
24 responses
above
national average
How well provider listens and answers questions
24 responses
above
national average
Spends appropriate amount of time with patients
24 responses
above
national average

How was your experience with Dr. Koch?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Koch and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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