Dr. Richard L. Kern Jr, MD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. Richard L. Kern Jr, MD, Chattanooga, TN, Neurosurgery

Specializes in Neurosurgery - Male - Age 46

1010 E 3rd St Suite 202
Chattanooga, TN 37403
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Kern Jr

Likelihood of recommending Dr. Kern Jr to family and friends is 3.9 out of 5 5 1 11

3.9 11 responses
below
national average

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Survey Details

Dr. Kern Jr's Office & Staff
Ease of scheduling urgent appointments
2.8 11 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.6 11 responses
below
national average
Staff friendliness and courteousness
2.9 11 responses
below
national average
Total wait time (waiting & exam rooms)
31 – 45 minutes 11 responses
longer than
national average
Experience with Dr. Kern Jr
Level of trust in provider's decisions
4.4 11 responses
above
national average
How well provider explains medical condition(s)
4.5 11 responses
above
national average
How well provider listens and answers questions
4.5 11 responses
above
national average
Spends appropriate amount of time with patients
4.3 11 responses
above
national average

How was your experience with Dr. Kern Jr?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Kern Jr and his staff know how they are doing and how they can improve their services.
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is confidential

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