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Dr. Richard R. Keen, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Richard R. Keen, MD, Chicago, IL, General Surgery & Surgery & Vascular Surgery & Cardiac Surgery & Cardiothoracic Surgery & Thoracic Surgery

Specializes in General Surgery • Male • Age 56

1901 W Harrison St
Chicago, IL 60612
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Keen

Likelihood of recommending Dr. Keen to family and friends is 5 out of 5 5 1 3

3 responses
above
national average

Your participation
is confidential

Take the Survey
Dr. Richard R. Keen, MD
Are you Dr. Keen?
Post a response on your personalized profile.
Dr. Keen's Office & Staff
Ease of scheduling urgent appointments
3 responses
same as
national average
Office environment, cleanliness, comfort, etc.
3 responses
below
national average
Staff friendliness and courteousness
2 responses
above
national average
Total wait time (waiting & exam rooms)
Over 45 minutes 2 responses
longer than
national average
Experience with Dr. Keen
Level of trust in provider's decisions
3 responses
above
national average
How well provider explains medical condition(s)
3 responses
above
national average
How well provider listens and answers questions
3 responses
above
national average
Spends appropriate amount of time with patients
3 responses
above
national average

How was your experience with Dr. Keen?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Keen and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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