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Dr. Richard H. Bertenshaw Jr., MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Richard H. Bertenshaw Jr., MD, La Grange Highlands, IL, Endocrinology, Diabetes & Metabolism & Internal Medicine

Specializes in Endocrinology, Diabetes & Metabolism • Male • Age 55

5201 Willow Springs Rd Ste 130
La Grange Highlands, IL 60525
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Bertenshaw Jr.

Likelihood of recommending Dr. Bertenshaw Jr. to family and friends is 4.4 out of 5 5 1 17

17 responses
above
national average

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is confidential

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Dr. Richard H. Bertenshaw Jr., MD
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Dr. Bertenshaw Jr.'s Office & Staff
Ease of scheduling urgent appointments
17 responses
above
national average
Office environment, cleanliness, comfort, etc.
18 responses
below
national average
Staff friendliness and courteousness
18 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 18 responses
longer than
national average
Experience with Dr. Bertenshaw Jr.
Level of trust in provider's decisions
18 responses
above
national average
How well provider explains medical condition(s)
18 responses
above
national average
How well provider listens and answers questions
18 responses
above
national average
Spends appropriate amount of time with patients
18 responses
above
national average

How was your experience with Dr. Bertenshaw Jr.?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Bertenshaw Jr. and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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