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Dr. Richard H. Bertenshaw Jr., MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Richard H. Bertenshaw Jr., MD, La Grange Highlands, IL, Endocrinology, Diabetes & Metabolism & Internal Medicine

Specializes in Endocrinology, Diabetes & Metabolism • Male • Age 56

5201 Willow Springs Rd Ste 130
La Grange Highlands, IL 60525
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Bertenshaw Jr.

Dr. Richard H. Bertenshaw Jr., MD
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Likelihood to Recommend

4.4
  • 17 Star Ratings
1 5 17

4.4 out of 5

Likelihood of recommending Dr. Bertenshaw Jr. to family and friends

4.4 out of 5

17 responses

Dr. Bertenshaw Jr.'s Office & Staff

Ease of scheduling urgent appointments

4.2 out of 5

17 responses

Office environment, cleanliness, comfort, etc.

4.1 out of 5

18 responses

Staff friendliness and courteousness

3.6 out of 5

18 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

18 responses

Experience with Dr. Bertenshaw Jr.

Level of trust in provider's decisions

4.5 out of 5

18 responses

How well provider explains medical condition(s)

4.6 out of 5

18 responses

How well provider listens and answers questions

4.6 out of 5

18 responses

Spends appropriate amount of time with patients

4.6 out of 5

18 responses

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