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Dr. Ricardo J. Fermo, MD Patient Surveys for Dr. Ricardo J. Fermo, MD, Mount Pleasant, SC, Psychiatry & Child & Adolescent Psychiatry

Specializes in Psychiatry • Male • Age 56

OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Fermo

Dr. Ricardo J. Fermo, MD
DR. FERMO RESPONDS - (Dr. Fermo, edit your response)

I look forward to patient satisfaction surveys. I will use the feedback to constructively improve the quality of care I provide. I believe the more feedback I receive will help me follow trends to help me provide a better service. I will start to recommend to all of my patients, to provide feedback.

Likelihood to Recommend

  • 55 responses
1 5 55

3 out of 5

Dr. Fermo's Office & Staff

Ease of scheduling urgent appointments

2.9 out of 5

52 responses

Office environment, cleanliness, comfort, etc.

3.5 out of 5

54 responses

Staff friendliness and courteousness

3 out of 5

54 responses

Total wait time (waiting & exam rooms)

31 – 45 minutes

51 responses

Experience with Dr. Fermo

Level of trust in provider's decisions

3.4 out of 5

54 responses

How well provider explains medical condition(s)

3.4 out of 5

54 responses

How well provider listens and answers questions

3.4 out of 5

54 responses

Spends appropriate amount of time with patients

3.2 out of 5

54 responses

How was your experience with Dr. Fermo?

Provide feedback so others can make an informed decision.

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