Dr. Phillip D. Surface, DO

Dr. Phillip D. Surface, DO http://d1ffafozi03i4l.cloudfront.net/img/prov/2/K/2/2K2G4_w120h160_v15756.jpg Patient Surveys for Dr. Phillip D. Surface, DO, South Charleston, WV, Orthopedic Surgery & Sports Medicine

Specializes in Orthopedic Surgery • Male • Age 51

4607 Maccorkle Ave SW Ste 401
South Charleston, WV 25309
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Surface

Dr. Phillip D. Surface, DO
DR. SURFACE RESPONDS - (Dr. Surface, edit your response)

I appreciate and consider all feedback provided by patients. This allows me to focus on the area of concern to provide improvement.

Patients can reach me via their Patient Portal, or email, both are easily accessed by the website. Patients may also call the office number 24 hours a day 365 days a year with problems or concerns.

304.414.2120

Likelihood to Recommend

3.8
  • 14 responses
1 5 14

3.8 out of 5

Likelihood of recommending Dr. Surface to family and friends

3.8 out of 5

14 responses

Dr. Surface's Office & Staff

Ease of scheduling urgent appointments

4 out of 5

14 responses

Office environment, cleanliness, comfort, etc.

4.3 out of 5

14 responses

Staff friendliness and courteousness

4.1 out of 5

14 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

13 responses

Experience with Dr. Surface

Level of trust in provider's decisions

3.9 out of 5

14 responses

How well provider explains medical condition(s)

3.9 out of 5

14 responses

How well provider listens and answers questions

3.9 out of 5

14 responses

Spends appropriate amount of time with patients

3.9 out of 5

14 responses

How was your experience with Dr. Surface?

Provide feedback so others can make an informed decision.

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