Dr. Patrick J. Cook, MD

Dr. Patrick J. Cook, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/6/P/Y6P88_w120h160_v4076.jpg Patient Surveys for Dr. Patrick J. Cook, MD, Houston, TX, Cardiology & Internal Medicine

Specializes in Cardiology • Male • Age 61

OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Cook

Dr. Patrick J. Cook, MD
DR. COOK RESPONDS - (Dr. Cook, edit your response)

Thank you for your important feedback. We utilize feedback such as yours to continually improve our processes and increase communication to our staff in order to provide a high level of patient satisfaction.

The Clinic's goal is to provide both excellent medical care and a high level of customer service and your input would be valuable.  If you would like to provide more specific details, and that we may better understand what occurred and pin point areas for improvement in the future, please call the Clinic to speak with Nursing Administration.  

Likelihood to Recommend

4.7
  • 9 responses
1 5 9

4.7 out of 5

Likelihood of recommending Dr. Cook to family and friends

4.7 out of 5

9 responses

Dr. Cook's Office & Staff

Ease of scheduling urgent appointments

4.9 out of 5

9 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

9 responses

Staff friendliness and courteousness

5 out of 5

9 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

7 responses

Experience with Dr. Cook

Level of trust in provider's decisions

4.9 out of 5

9 responses

How well provider explains medical condition(s)

4.7 out of 5

9 responses

How well provider listens and answers questions

4.7 out of 5

9 responses

Spends appropriate amount of time with patients

4.6 out of 5

9 responses

How was your experience with Dr. Cook?

Provide feedback so others can make an informed decision.

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