Dr. Norman J. Frey III, DO http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. Norman J. Frey III, DO, Pittsburgh, PA, Geriatric Medicine & Neuromusculoskeletal Medicine & Family Medicine

Specializes in Geriatric Medicine - Male - Age 61

20 Bailey Ave
Pittsburgh, PA 15211
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Frey III

Likelihood of recommending Dr. Frey III to family and friends is 3.5 out of 5 5 1 6

3.5 6 responses
below
national average

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Survey Details

Dr. Frey III's Office & Staff
Ease of scheduling urgent appointments
3.5 6 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.8 6 responses
below
national average
Staff friendliness and courteousness
3.5 6 responses
below
national average
Total wait time (waiting & exam rooms)
31 – 45 minutes 6 responses
longer than
national average
Experience with Dr. Frey III
Level of trust in provider's decisions
3.8 6 responses
below
national average
How well provider explains medical condition(s)
4.5 6 responses
above
national average
How well provider listens and answers questions
4.5 6 responses
above
national average
Spends appropriate amount of time with patients
4.8 6 responses
above
national average

How was your experience with Dr. Frey III?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Frey III and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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