Dr. Nelson W. Lum, MD

Dr. Nelson W. Lum, MD http://cdn.hgimg.com/img/prov/X/W/D/XWDKN_w120h160.jpg Patient Surveys for Dr. Nelson W. Lum, MD, Lubbock, TX, Endocrinology, Diabetes & Metabolism & Internal Medicine

Specializes in Endocrinology, Diabetes & Metabolism • Male • Age 62

3801 50th St
Lubbock, TX 79413
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Lum

Likelihood of recommending Dr. Lum to family and friends is 3 out of 5 5 1 15

15 responses
below
national average

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is confidential

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Dr. Nelson W. Lum, MD
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Dr. Lum's Office & Staff
Ease of scheduling urgent appointments
15 responses
below
national average
Office environment, cleanliness, comfort, etc.
15 responses
below
national average
Staff friendliness and courteousness
15 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 15 responses
longer than
national average
Experience with Dr. Lum
Level of trust in provider's decisions
14 responses
below
national average
How well provider explains medical condition(s)
14 responses
below
national average
How well provider listens and answers questions
15 responses
below
national average
Spends appropriate amount of time with patients
15 responses
below
national average

How was your experience with Dr. Lum?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Lum and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

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