Dr. Michael Armstrong Jr, MD

Dr. Michael Armstrong Jr, MD http://cdn.hgimg.com/img/prov/Y/C/L/YCLJB_w120h160.jpg Patient Surveys for Dr. Michael Armstrong Jr, MD, Richmond, VA, Ear, Nose, and Throat

Specializes in Ear, Nose, and Throat - Male - Age 51

8700 Stony Point Pkwy Suite 110
Richmond, VA 23235
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Armstrong Jr

Likelihood of recommending Dr. Armstrong Jr to family and friends is 4.2 out of 5 5 1 19

4.2 19 responses
above
national average

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Survey Details

Dr. Armstrong Jr's Office & Staff
Ease of scheduling urgent appointments
4.3 19 responses
above
national average
Office environment, cleanliness, comfort, etc.
4.3 19 responses
above
national average
Staff friendliness and courteousness
4.3 19 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 19 responses
longer than
national average
Experience with Dr. Armstrong Jr
Level of trust in provider's decisions
4.5 19 responses
above
national average
How well provider explains medical condition(s)
4.5 19 responses
above
national average
How well provider listens and answers questions
4.5 19 responses
above
national average
Spends appropriate amount of time with patients
4.2 19 responses
above
national average

How was your experience with Dr. Armstrong Jr?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Armstrong Jr and his staff know how they are doing and how they can improve their services.
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is confidential

Find the Right Doctor For You.

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