Dr. Melissa H. Kong, MD

Dr. Melissa H. Kong, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/3/T/8/3T8DH_w120h160_v134.jpg Patient Surveys for Dr. Melissa H. Kong, MD, East Palo Alto, CA, Cardiology & Clinical Cardiac Electrophysiology & Internal Medicine

Specializes in Cardiology • Female • Age 37

Silicon Valley Cardiology
1950 University Ave Ste 160
East Palo Alto, CA 94303
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Kong

Dr. Melissa H. Kong, MD
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Likelihood to Recommend

4.6
  • 15 responses
1 5 15

4.6 out of 5

Likelihood of recommending Dr. Kong to family and friends

4.6 out of 5

15 responses

Dr. Kong's Office & Staff

Ease of scheduling urgent appointments

4.6 out of 5

12 responses

Office environment, cleanliness, comfort, etc.

4.9 out of 5

14 responses

Staff friendliness and courteousness

4.6 out of 5

14 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

13 responses

Experience with Dr. Kong

Level of trust in provider's decisions

4.5 out of 5

15 responses

How well provider explains medical condition(s)

4.5 out of 5

15 responses

How well provider listens and answers questions

4.7 out of 5

15 responses

Spends appropriate amount of time with patients

4.7 out of 5

15 responses

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Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

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