Profile Photo of Dr. Matthew T. Crooks, MD

Dr. Matthew T. Crooks, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/N/5/YN5GV_w120h160_v7214.jpg Patient Surveys for Dr. Matthew T. Crooks, MD, Glendale, AZ, Pain Medicine & Anesthesiology

Specializes in Pain Medicine • Male

16222 N 59th Ave Ste A
Glendale, AZ 85306
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Crooks

Dr. Matthew T. Crooks, MD
DR. CROOKS RESPONDS - (Dr. Crooks, edit your response)

At Arrowhead Health Centers, we put patients first so that they can get healthy. Part of that means continual listening and improving — thank you for sharing your feedback with me so we can improve our operations. If you have any immediate needs or concerns, feel free to call us at 623-334-4000.

Likelihood to Recommend

4.3
  • 12 responses
1 5 12

4.3 out of 5

Dr. Crooks' Office & Staff

Ease of scheduling urgent appointments

4.3 out of 5

12 responses

Office environment, cleanliness, comfort, etc.

4.3 out of 5

12 responses

Staff friendliness and courteousness

4.3 out of 5

12 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

9 responses

Experience with Dr. Crooks

Level of trust in provider's decisions

4.3 out of 5

12 responses

How well provider explains medical condition(s)

4.3 out of 5

12 responses

How well provider listens and answers questions

4.3 out of 5

12 responses

Spends appropriate amount of time with patients

4.3 out of 5

12 responses

How was your experience with Dr. Crooks?

Provide feedback so others can make an informed decision.

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