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Dr. Mark Smalley, DO Patient Surveys for Dr. Mark Smalley, DO, Saint Joseph, MI, Internal Medicine

Specializes in Internal Medicine • Male • Age 65

3950 Hollywood Rd Ste 270
Saint Joseph, MI 49085
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Smalley

Dr. Mark Smalley, DO
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Likelihood to Recommend

  • 6 responses
1 5 6

3.2 out of 5

Dr. Smalley's Office & Staff

Ease of scheduling urgent appointments

4 out of 5

6 responses

Office environment, cleanliness, comfort, etc.

4.5 out of 5

6 responses

Staff friendliness and courteousness

4.2 out of 5

6 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

6 responses

Experience with Dr. Smalley

Level of trust in provider's decisions

3.2 out of 5

6 responses

How well provider explains medical condition(s)

3.5 out of 5

6 responses

How well provider listens and answers questions

3 out of 5

6 responses

Spends appropriate amount of time with patients

3.5 out of 5

6 responses

How was your experience with Dr. Smalley?

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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

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