Dr. Marcos Cruz, MD

Dr. Marcos Cruz, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/L/K/YLKBQ_w120h160.jpg Patient Surveys for Dr. Marcos Cruz, MD, Hendersonville, TN, Pediatric Neurology & Neurology

Specializes in Pediatric Neurology • Male • Age 39

C & C Neurological Associates, PLLC
353 New Shackle Island Rd Bldg 100
Hendersonville, TN 37075
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Cruz

Dr. Marcos Cruz, MD
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Likelihood to Recommend

4.2
  • 20 responses
  • 3 reviews
1 5 20

4.2 out of 5

More Details

1 out of 5
-Hendersonville, TN |

Never actually got to see Dr Cruz due to the unprofessional manner of his office staff. Called many times and couldn't get through or the computers were down. When I did reach someone, she was very defensive, which didn't bring out my best qualities. When you are concerned about your child's health and you are already worried, you really need a caring and professional staff to ease your worries! I will be taking my child and my insurance to Vanderbilt now.

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1 out of 5
-Hendersonville, TN |

Dr. Cruz has a very nice bedside manner. However, you can never reach anyone at the front desk. EVERYTIME I called, I had to leave a message. Even when I left a message, they didn't call back in a timely manner, I ALWAYS had to call again. The offices could definitely use some pictures. An hour is a long time to set an an exam room with blank walls. Also, my 9:00 appointment took two hours, of which 15 minutes was spent with the PA and Dr. Cruz. The other hour and 45 minutes I was waiting.

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5 out of 5
- in Gallatin, TN. |

Dr. Cruz was amazing. He was so great with my daughter. So friendly and outgoing and genuinely seems like he cares!

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