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Dr. Lisa Massie, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Lisa Massie, MD, Pittsfield, MA, Cardiology & Internal Medicine

Specializes in Cardiology • Female • Age 48

777 North St Fl 4
Pittsfield, MA 01201
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Massie

Dr. Lisa Massie, MD
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Likelihood to Recommend

5
  • 1 Star Rating
1 5 1

5 out of 5

Likelihood of recommending Dr. Massie to family and friends

5 out of 5

1 response

Dr. Massie's Office & Staff

Ease of scheduling urgent appointments

5 out of 5

1 response

Office environment, cleanliness, comfort, etc.

5 out of 5

1 response

Staff friendliness and courteousness

5 out of 5

1 response

Total wait time (waiting & exam rooms)

Under 10 minutes

1 response

Experience with Dr. Massie

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Dr. Massie?

Provide feedback so others can make an informed decision.

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