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Dr. Lisa Laya, MD Patient Surveys for Dr. Lisa Laya, MD, Hermitage, TN, Infectious Disease Medicine

Specializes in Infectious Disease Medicine • Female • Age 53

3515 Central Pike Ste 105
Hermitage, TN 37076
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Laya

Dr. Lisa Laya, MD
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Likelihood to Recommend

  • 16 responses
1 5 16

4 out of 5

Dr. Laya's Office & Staff

Ease of scheduling urgent appointments

3.9 out of 5

15 responses

Office environment, cleanliness, comfort, etc.

3.8 out of 5

16 responses

Staff friendliness and courteousness

4.1 out of 5

16 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

15 responses

Experience with Dr. Laya

Level of trust in provider's decisions

4.3 out of 5

15 responses

How well provider explains medical condition(s)

4.2 out of 5

15 responses

How well provider listens and answers questions

4.3 out of 5

15 responses

Spends appropriate amount of time with patients

4.2 out of 5

15 responses

How was your experience with Dr. Laya?

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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

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