Profile Photo of Dr. Lisa K. Higa, MD

Dr. Lisa K. Higa, MD http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Lisa K. Higa, MD, Berkeley, CA, Gastroenterology & Internal Medicine

Specializes in Gastroenterology • Female • Age 54

2999 Regent St Ste 425
Berkeley, CA 94705
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Higa

Likelihood of recommending Dr. Higa to family and friends is 4.2 out of 5 5 1 16

16 responses
above
national average

Your participation
is confidential

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Dr. Lisa K. Higa, MD
Are you Dr. Higa?
Post a response on your personalized profile.
Dr. Higa's Office & Staff
Ease of scheduling urgent appointments
13 responses
below
national average
Office environment, cleanliness, comfort, etc.
14 responses
below
national average
Staff friendliness and courteousness
15 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 13 responses
longer than
national average
Experience with Dr. Higa
Level of trust in provider's decisions
15 responses
above
national average
How well provider explains medical condition(s)
15 responses
above
national average
How well provider listens and answers questions
15 responses
above
national average
Spends appropriate amount of time with patients
15 responses
above
national average

How was your experience with Dr. Higa?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Higa and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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