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Dr. Kitty Lam, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Kitty Lam, MD, Los Angeles, CA, Infectious Disease Medicine & Internal Medicine

Specializes in Infectious Disease Medicine • Female • Age 62

711 W College St Ste 210
Los Angeles, CA 90012
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Lam

Dr. Kitty Lam, MD
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Likelihood to Recommend

1
  • 2 Star Ratings
1 5 2

1 out of 5

Likelihood of recommending Dr. Lam to family and friends

1 out of 5

2 responses

Dr. Lam's Office & Staff

Ease of scheduling urgent appointments

1 out of 5

2 responses

Office environment, cleanliness, comfort, etc.

1 out of 5

2 responses

Staff friendliness and courteousness

1 out of 5

2 responses

Total wait time (waiting & exam rooms)

Over 45 minutes

2 responses

Experience with Dr. Lam

Level of trust in provider's decisions

1 out of 5

2 responses

How well provider explains medical condition(s)

1 out of 5

2 responses

How well provider listens and answers questions

1 out of 5

2 responses

Spends appropriate amount of time with patients

1 out of 5

2 responses

How was your experience with Dr. Lam?

Provide feedback so others can make an informed decision.

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