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Dr. Kimberly Cross, MD Patient Surveys for Dr. Kimberly Cross, MD, Charleston, WV, Internal Medicine & Pediatrics

Specializes in Internal Medicine • Female • Age 44

800 Pennsylvania Ave
Charleston, WV 25302
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Cross

Dr. Cross' Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Experience with Dr. Cross
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Likelihood of recommending Dr. Cross to family and friends*
Tell Us About Yourself
Your gender
Confirm survey via email or text message*
We will be sending you a link to verify your survey.

* Required

By submitting this survey, you agree to the terms and conditions of Healthgrades User Agreement and Editorial Policy. By completing the survey, you acknowledge that you or a family member is or has been a patient of the provider. Your email and phone number will not be shared. Learn more in our Privacy Policy.

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Healthgrades will keep your survey responses completely confidential. Your provider will not know you are completing this survey. Privacy Policy.

Additionally, to maintain the validity of the survey, we only accept surveys from patients or family members of patients. By completing this survey, you are acknowledging that you or a family member has been a patient of Dr. Cross.

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