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Dr. Kevin Pugh, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Kevin Pugh, MD, Pikeville, KY, Orthopedic Surgery

Specializes in Orthopedic Surgery • Male • Age 39

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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Pugh

Likelihood of recommending Dr. Pugh to family and friends is 4.9 out of 5 5 1 18

18 responses
above
national average

Your participation
is confidential

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Dr. Kevin Pugh, MD
Are you Dr. Pugh?
Post a response on your personalized profile.
Dr. Pugh's Office & Staff
Ease of scheduling urgent appointments
18 responses
above
national average
Office environment, cleanliness, comfort, etc.
18 responses
above
national average
Staff friendliness and courteousness
18 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 16 responses
longer than
national average
Experience with Dr. Pugh
Level of trust in provider's decisions
18 responses
above
national average
How well provider explains medical condition(s)
18 responses
above
national average
How well provider listens and answers questions
18 responses
above
national average
Spends appropriate amount of time with patients
18 responses
above
national average

How was your experience with Dr. Pugh?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Pugh and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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