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Dr. Kelli Dumm, MD Patient Surveys for Dr. Kelli Dumm, MD, Charleston, WV, Internal Medicine

Specializes in Internal Medicine • Female • Age 40

400 Court St Ste 200
Charleston, WV 25301
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Dumm

Dr. Kelli Dumm, MD
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Likelihood to Recommend

  • 31 responses
1 5 31

4.4 out of 5

Dr. Dumm's Office & Staff

Ease of scheduling urgent appointments

4.3 out of 5

29 responses

Office environment, cleanliness, comfort, etc.

4.6 out of 5

30 responses

Staff friendliness and courteousness

4 out of 5

30 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

29 responses

Experience with Dr. Dumm

Level of trust in provider's decisions

4.5 out of 5

31 responses

How well provider explains medical condition(s)

4.5 out of 5

31 responses

How well provider listens and answers questions

4.5 out of 5

31 responses

Spends appropriate amount of time with patients

4.5 out of 5

31 responses

How was your experience with Dr. Dumm?

Provide feedback so others can make an informed decision.

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