Dr. Kathleen A. Robertson, MD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. Kathleen A. Robertson, MD, Covington, LA, Orthopedic Hand Surgery & Orthopedic Surgery

Specializes in Orthopedic Hand Surgery - Female - Age 47

71211 Highway 21 Suite A
Covington, LA 70433
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Robertson

Likelihood of recommending Dr. Robertson to family and friends is 4.6 out of 5 5 1 9

4.6 9 responses
above
national average

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Survey Details

Dr. Robertson's Office & Staff
Ease of scheduling urgent appointments
3.6 9 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.9 9 responses
below
national average
Staff friendliness and courteousness
3.9 9 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 9 responses
longer than
national average
Experience with Dr. Robertson
Level of trust in provider's decisions
4.4 9 responses
above
national average
How well provider explains medical condition(s)
4.6 9 responses
above
national average
How well provider listens and answers questions
4.6 9 responses
above
national average
Spends appropriate amount of time with patients
4.6 9 responses
above
national average

How was your experience with Dr. Robertson?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Robertson and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

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