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Dr. Joseph Franks, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Joseph Franks, MD, Santa Cruz, CA, Urology

Specializes in Urology • Male • Age 45

2911 Chanticleer Ave
Santa Cruz, CA 95065
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Franks

Dr. Joseph Franks, MD
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Likelihood to Recommend

4.9
  • 16 Star Ratings
1 5 16

4.9 out of 5

Likelihood of recommending Dr. Franks to family and friends

4.9 out of 5

16 responses

Dr. Franks' Office & Staff

Ease of scheduling urgent appointments

4.9 out of 5

16 responses

Office environment, cleanliness, comfort, etc.

5 out of 5

16 responses

Staff friendliness and courteousness

5 out of 5

16 responses

Total wait time (waiting & exam rooms)

Under 10 minutes

16 responses

Experience with Dr. Franks

Level of trust in provider's decisions

4.9 out of 5

16 responses

How well provider explains medical condition(s)

4.9 out of 5

16 responses

How well provider listens and answers questions

4.9 out of 5

16 responses

Spends appropriate amount of time with patients

4.9 out of 5

16 responses

How was your experience with Dr. Franks?

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